Build your base

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Relationship Management: The Art of Difficult Conversations

Whether you’re a solopreneur, a small business owner, or you’re scaling up; having interpersonal communication skills is a must. Negotiating with customers and vendors, giving positive or negative feedback to contractors and employees, handling customer complaints, and even dealing with the government requires that you know something about the subtle art of difficult conversations.

In this experiential workshop, we will use role play, demonstrations, and group exercises to practice some of the crucial skills and techniques that will come in handy in working with people.

You should attend this workshop if you ever have, plan to, or are currently hiring someone other than yourself for your business.

Takeaways

In this workshop, attendees will learn:

  • One to two tips on what makes difficult conversations succeed or fail
  • Two to three basic skills in having difficult conversations
  • The most important variables that affect workplace relationships

Experience Level Needed for Workshop

No previous knowledge or experience needed

Session Details

Friday, September 20th, 9:30 AM to 11:30 AM at Sky Candy, Hyrrokkin Studio